Who Controls The Data
Sanjivani Surgical Hospital operates this website for its hospital users, patients, staff, doctors, labs, pharmacies and visitors.
Urfin Inc Canada designs and develops the software product and may support the platform as a technology provider when authorized by the hospital.
Information We May Collect
We may collect patient name, gender, date of birth, email, phone number, appointment details, selected doctor, visit reason, patient notes, lab requisitions, pharmacy requests, reports, user role, login activity and communication history.
For staff users, we may collect name, photograph or profile image URL, username, gender, date of birth, email, phone number, present address, emergency contact name, emergency contact phone, emergency contact address, department, designation, shift records, attendance logs, work location signals and payroll-related values.
Sensitive health information is collected only for hospital operations, appointment handling, clinical coordination, staff administration, legal compliance, safety, audit and service improvement.
How Information Is Used
Information may be used to create accounts, schedule appointments, manage doctors and staff, route contact requests, coordinate labs and pharmacies, approve staff hours, calculate payroll and maintain operational records.
Authorized doctors, administrators and permitted staff may view patient details including name, gender, date of birth, email, phone, appointment details and reason for visit where required for reception, scheduling, care coordination and hospital operations.
Sharing And Processors
Information may be shared with authorized doctors, owners, admins, staff, labs, pharmacies, technology providers, communication providers, payment providers, government authorities, legal advisers or regulators where required for care, operations, security or law.
WhatsApp and other external communication channels should be used carefully because those services are controlled by their respective providers.
India Privacy And Health Context
This policy is intended for Indian hospital website operations and should be applied with applicable Indian laws and professional duties, including relevant medical records obligations, consent requirements, confidentiality duties, the Information Technology Act and rules, and the Digital Personal Data Protection Act when applicable.
Patients and staff may contact the hospital to request correction, access, withdrawal of consent where applicable, or review of their information, subject to medical, employment, legal and statutory retention requirements.
Security And Retention
Sanjivani Surgical Hospital uses role-based access, login protection and administrative controls to reduce unauthorized access.
Records are retained for as long as required for medical, employment, operational, legal, accounting, audit and dispute-resolution purposes, then deleted or archived according to hospital policy.
Contact For Policy Questions
For questions, correction requests, account access issues, patient record concerns, staff access concerns
or legal notices, contact Sanjivani Surgical Hospital at admin@sanjivanisurgicalhospital.in
or +91 9913890279.